AES AutoVote electronic poll book report screen

Automated Election Services (AES)

AES AutoVote

Make / Model: AES AutoVote
Equipment Type: Electronic Poll Book
Back to Voting Equipment Database


The Automated Election Services (AES) AutoVote E-PollBook Ballot Management System is a Windows-based electronic poll book designed specifically for jurisdictions that print ballots on demand. The system generates ballots that contain coding marks and precinct identifiers based on each voter’s unique data. The AutoVote system also functions as an absentee management system by printing absentee ballots and tracking absentee ballot acceptance or rejection.

As of 2022, the AutoVote system is used only in New Mexico.

Processing Voters

AES collects voter data from each jurisdiction and preloads it at its Rio Rancho facility before sending the complete AutoVote hardware and software package back to each jurisdiction. On Election Day, as well as during the early voting period, poll workers check in voters to the AutoVote system using Windows-based laptops. Poll workers can look up a voter’s registration number, name, date of birth, and address. The voter signs an electronic signature pad that is connected to the computer. If the “Epad” malfunctions or the voter refuses to sign it, the poll worker can print a paper signature roster for the voter to sign. The poll worker next prints the voter’s ballot using the connected AutoVote printer. If there is a printing error, the AutoVote printer displays the error on its LCD screen and flashes LED lights to indicate its issue.

AutoVote also allows election administrators to process absentee voters: the administrator updates a voter’s history using the “Mail-In Ballot” option and the AutoVote system issues the voter’s ballot with their bar-coded address label.

When administrators make changes to voter records or activity, these changes are logged in the AutoVote audit logs, which are time stamped and available to election officials through the AutoVote Administrators Management System. The AutoVote system concurrently writes changes to a local database and remote SQL server. If connectivity to the remote AES server is lost during an election, poll workers can continue to process voters offline and, upon reconnection to the server, update the database. Election administrators can create real-time reports to check on voter activity, such as current and previous voter status, plus date, time, and location where this status was changed. Election administrators can also create end-of-day reports showing spoiled and provisional ballot numbers, tabulator counts, and applications. 

The AutoVote system allows users to have their own usernames and passwords at the User, Administrator, and Management levels. Administrator-level credentials are required for changes to a voter’s record, adding a voter to the database, capturing a new voter signature, and searching the database.

Security Concerns

AES AutoVote hardware and software is retrieved by AES after each election and stored at their Rio Rancho facility. After an election, a jurisdiction hosting its own AES system database can extract data; however, jurisdictions that do not host their own AutoVote system database must request data from AES.


Manufacturer Profile

Automated Election Services

7000 Zenith Court NE
Rio Rancho, NM 87144

Automated Election Services (AES) provides ballot-on-demand systems; ballot printing, processing, and collecting; and voters registration services. The AutoVote system has been used in New Mexico elections since 1995.