
Hart InterCivic
Vanguard Flex
Make / Model: Hart InterCivic Vanguard Flex
Equipment Type: Ballot Marking Device
Overview

The Vanguard Flex is a universal ballot marking device (BMD) that produces a human-readable paper ballot. It is a hardware component of the Verity Vanguard 1.0 suite, certified by the U.S. Election Assistance Commission (EAC) to the VVSG 2.0 standards. The device provides an electronic interface for voters to mark their selections, which are then printed onto a paper ballot for tabulation by a separate scanner.
Voting and Tabulation Process
The voting process begins when a poll worker provides the voter with a paper ballot or a VotePass activation ticket generated by Vanguard Boost. The voter inserts the paper into the device’s front-facing feed to initiate the session. Using a 15-inch touchscreen or accessible peripherals, the voter makes selections in their preferred language and can adjust text size or contrast as needed. Before the final record is created, the device presents a digital summary of all selections for a final review. Once the voter confirms their choices, the integrated thermal printer produces a paper ballot containing human-readable text. Notably, the Vanguard Flex does not use barcodes or QR codes to encode voter intent, ensuring the data used for the count is identical to the text verified by the voter. After printing, the voter must manually transport the ballot to a tabulating device, such as the Vanguard Vault, to cast their vote.
Technical Design and Hardware Specifications
The Vanguard Flex is engineered for portability and high-availability operation, weighing 16 pounds and featuring a nested design that allows for compact storage and transport. The device’s integrated thermal printer requires no ink or toner and is compatible with multiple ballot sizes, ranging from 8.5″ x 11″ to 11″ x 17″. To ensure continuous operation during power interruptions or movement within a polling place, the Flex utilizes a “Smart Battery” system with two hot-swappable batteries that allow the unit to remain powered without requiring a reboot. Security is maintained through a hardware-augmented Secure Boot process that verifies the digital signature of the firmware at every startup. Physical ports are protected by a patented sliding door system designed for the application of tamper-evident seals. For administrative tracking, an integrated e-ink Vanguard ID smart label displays device status and election identification, which remains visible even when the unit is not powered.
Accessibility and Usability
As part of its VVSG 2.0 certification, the Vanguard Flex underwent rigorous “User-Centered Design” (UCD) evaluation to ensure an independent voting experience for all users. The hardware includes a tactile controller with a directional wheel and two buttons, as well as support for assistive technology like sip-and-puff switches. A dedicated headphone jack provides full audio navigation, and the 15-inch touchscreen is positioned at an angle optimized for both standing voters and those in a seated position.
Voting Process


The voting session begins when a poll worker provides the voter with either a standard paper ballot or a VotePass activation ticket generated by the Vanguard Boost system.
The voter inserts the paper into the Vanguard Flex’s front-facing feed. The device recognizes the paper and initializes the electronic ballot corresponding to the voter’s precinct and district.
Using the 15-inch touchscreen, or accessible peripherals (such as sip-and-puff switches or the tactile controller with directional wheel), the voter navigates through the contests. Throughout the process, the voter may adjust contrast, text size, or utilize audio navigation for an independent, private experience.
Before any record is finalized, the device presents a digital summary screen. This allows the voter to review all selections and verify their intent before the physical record is generated.
Once the voter confirms their selections, the integrated thermal printer produces a full-sized paper ballot.Unlike some systems that encode voter intent into barcodes or QR codes, the Vanguard Flex prints a human-readable text record.This ensures that the data interpreted by the scanner is identical to the text verified by the voter, maintaining full transparency.
The voter retrieves the printed paper ballot from the printer. Finally, the voter manually transports the paper ballot to a separate tabulating device—typically the Vanguard Vault—where it is scanned and cast into the secure ballot box.
Videos
Hart Intercivic Vanguard Flex & Vault Operations Video
Hart Intercivic Vanguard Demonstration, Pennsylvania
Resources
Manufacturer Profile

Hart Intercivic
15500 Wells Port Drive
Austin, TX 78728
Phone: 512.252.6400, 800.223.HART
Fax: 512.252.6466
Hart entered the elections industry in 1912, printing ballots for Texas counties. The company, formerly a division of Hart Graphics, Inc., was established as a subsidiary called Hart Forms & Services in 1989, which, in 1995, changed its name to Hart Information Services, Inc. During the next five years, Hart Information Services acquired three election services providers: Texas County Printing & Services, Computer Link Corporation, and Worldwide Election Systems. Worldwide was the developer of the eSlate, Hart’s direct recording electronic (DRE) voting solution. In 1999, the company spun off completely from Hart Graphics and in 2000, the company became Hart InterCivic Inc.
